Crossroads Hospice & Palliative Care

Clinical Director (RN)

MEM PRO - Memphis, TN - Full Time

The Clinical Director (RN) at Crossroads Hospice & Palliative Care embraces the meaningful opportunity to develop and mentor a team dedicated to ensuring that patients receive comfort and respect in their most vulnerable moments. We stand firmly behind our conviction that no one should journey alone through life's final chapter. Our dedication to going the extra mile for each person reflects not only our professional excellence but our profound sense of purpose.
 

Harmonizing clinical expertise with practical limitations requires continuous learning, heartfelt empathy, and flexibility, challenges our leaders approach with commitment to growth and perseverance. As a unified interdisciplinary team strengthened by common goals and collective wisdom, we work to build a nurturing environment where every patient experiences the highest quality of care and compassion at life's end.

Clinical Director - Registered Nurse Requirements: 

  • Associates, Bachelors or Master's degree in nursing or related field
  • Current, unencumbered Registered Nurse license in state of TN
  • Minimum of 2 years of clinical management experience, including the supervision of nursing staff in hospice.
  • Minimum of three years of experience in hospice, home health, or a related organization, with an understanding of hospice care provided by an interdisciplinary team.
  • Business-minded nurse leader
  • Compliance with accepted professional standards and practices.
  • Ability to work effectively in an interdisciplinary setting.
  • Excellent written and verbal communication skills.
  • Strong organizational, people, and problem-solving skills.
  • Knowledge and understanding of reimbursement and appeal processes.
  • Proficient in basic PC skills, including Microsoft Word and Excel.
  • Must have a reliable vehicle/transportation, a valid driver’s license, required automobile insurance, and the ability to safely and independently operate the vehicle.
  • Provide regular communication with hospice staff, including clinical staff, regarding pertinent organizational and clinical issues.
  • Oversee the assessment, evaluation, intervention, and documentation of patient and family needs.
  • Manage the Continuous Quality Improvement (CQI) program as directed, including conducting quarterly Designated IDT/CQI and safety committee meetings, coordinating with committee members on assigned surveys and audits, ensuring the completion of all required audit results and reports, completing meeting minutes, and maintaining the CQI Manual
  • Ensure the Interdisciplinary Team (IDT) staffing meets the requirements of company ratios per census.
  • Oversee the maintenance of patient/client clinical records, statistics, and reports for evaluation and reporting of agency activities, ensuring all patient medical record documentation complies with company policies and local, state, and federal laws.  
  • Demonstrate the ability to direct, guide, lead, and support staff.
  • Ensure appropriate data collection and accurate report generation.
  • Collaborate with agencies and vendors for effective management of services.
  • Establish and implement an overall growth strategy.
  • Manage the financial resources of the company effectively.
  • Have strong communication and interpersonal skills.
  • Maintain overall responsibility for the success of the site.
  • Experience with multiple sites is highly preferred.
  • Requires the ability to travel.

Clinical Director - Registered Nurse Benefits: 
  • Be part of a team willing to grow, listen, be heard, and be challenged.
  • Health, Dental, Vision, 401k, PTO
  • Set the industry bar for the standard of care.
  • Competitive industry pay.
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